Raising the Bar in CFS/LCL: A Fresh Look at Efficiency and Improvement
By Paloma Burnell, Senior Vice President, Operations/Sales
In today’s supply chain landscape, speed and reliability are the foundation of a competitive advantage. For NVOCCs navigating the complexities of LCL shipping, partnering with a CFS that operates with efficiency, precision, and a commitment to continuous improvement can make all the difference.
At STG Logistics, we’ve built our CFS/LCL services around that philosophy. While other, smaller CFS operations run their warehouses with outdated practices, we’re determined to raise the standard by investing in processes, people, and performance metrics that keep cargo moving and customers ahead.
Why Efficiency is Everything in CFS Operations
Time lost in deconsolidation is time you can’t afford to lose. Consider the impact of long truck wait times: at some facilities, drivers can face hours of delays just to get freight unloaded. Not only does this create unnecessary cost, it disrupts the entire supply chain downstream.
At STG, we’ve designed our operations to eliminate those inefficiencies. Our systems and workflows are built with throughput in mind – ensuring drivers can move quickly through our facilities and freight doesn’t sit idle. By streamlining processes, we reduce wait times, lower costs, and deliver the speed our partners need to remain competitive.
A Higher Standard: Metrics, Communication, and Improvement
The real difference between STG and other operators isn’t just our size — it’s our mindset. We hold ourselves to a higher level by focusing on:
- Key Performance Indicators (KPIs): We measure what matters, from throughput times to customer satisfaction, and use data to constantly evaluate and improve our decisions.
- Team Communication: From dock to desk, our teams are aligned, ensuring seamless handoffs and consistent execution.
- Continuous Improvement: We’re never satisfied with “good enough.” We regularly assess and refine processes to ensure we’re delivering maximum value.
This disciplined approach allows us to provide not just service, but service excellence — the kind that builds lasting trust with our partners.
Delivering the Service Today’s Supply Chain Demands
The logistics landscape has never been more dynamic or complex. E-commerce growth, shifting consumer expectations, and global disruptions all put pressure on all of us to deliver faster, leaner, and smarter solutions. To meet that demand, NVOCCs need partners who don’t just move freight — they move it better.
At STG Logistics, that’s exactly what we do. By focusing on efficiency, speed, and continuous improvement in our CFS/LCL operations, we empower our customers to compete and win in today’s supply chain.
Ready to see the STG difference? Let’s talk about how our CFS expertise can help your business move faster and smarter.
